P 141922Z JAN 15
FM DFAS CLEVELAND OH
TO AIG 4676
AIG 4678
AIG 4730
BT
UNCLAS
SUBJ/NAVY FIELD WAIVER AND REMISSION REQUESTS TO DFAS INDIANAPOLIS//
MILITARY PAY ADVISORY 02/15//
REF/A/DOC/DJMS PTG PART 7 CHAPTER 7 SECTION H//
REF/B/DOC/MILITARY PAY ADVISORY 12/13 REQUIRED AUDIT DOCUMENTS//
REF/C/DOC/DOD FMR VOLUME 7A CHAPTER 50//
NARR/REF A IS NAVY DEFENSE JOINT MILTARY SYSTEMS TRAINING GUIDE
INDEBTEDNESS PROCESSING. REF B IS DFAS CLEVELAND MPA DETAILING AUDIT
DOCUMENT REQUIREMENTS FOR DWOWS REQUESTS. REF C IS DEPARTMENT OF
DEFENSE FINANCIAL MANAGEMENT REGULATIONS VOL 7A CHAPTER 50
INDEBTEDNESS.//
POC/DFAS CLEVELAND MILITARY PAY OPERATIONS CENTRALIZED PROCESSING JFLA
SEPARATION ANALYST (216) 522-5530, DSN 580-5530.//
RMKS/1.  THE PURPOSE OF THIS MESSAGE IS TO ANNOUNCE CHANGES IN
SUBMISSION PROCEDURES TO SUPPORT REQUESTS FOR WAIVER AND REMISSION
REQUESTS SENT TO DFAS INDIANAPOLIS EFFECTIVE 1 JANUARY 2015.
2.  IAW REF A THRU C DFAS INDIANAPOLIS WILL NOW ACCEPT WAIVER AND
REMISSION REQUESTS VIA DWOWS SUBMISSION. AT A MINIMUM ALL REQUESTS
WILL INCLUDE THE FOLLOWING DOCUMENTS IN THE FORMAT LISTED BELOW:
A.  COMMAND AND DISBURSING APPROVED OR DISAPPROVED DD 2789 WITH
    COMPLETE SIGNATURES IN PDF FORMAT.
B.  COMPLETE COMPUTATIONS IN EXCEL FORMAT THAT SHOW BY MONTH THE
    AMOUNTS PAID, SHOULD HAVE BEEN PAID, AND THE DIFFERENCE IN AMOUNTS
    PAID.
C.  ALL BONUS AND/OR LSL REQUESTS WILL INCLUDE ENLISTMENT,
    REENLISTMENT, OR EXTENSION DOCUMENTATION IN PDF FORMAT.
D.  ANY OTHER SUPPORTING DOCUMENTATION SUCH AS NAVPERS 1070/602 OR
    LETTERS OF AUTHORITY IN PDF FORMAT AS APPLICABLE.
E.  FOR TRAVEL DEBTS THE REQUEST WILL INCLUDE TRAVEL VOUCHER AND/OR
    DD 139 WITH DEBT MANAGER MONITOR/AUTHORIZING OFFICER CONTACT
    INFORMATION IN PDF FORMAT.
3.  ALL FIELD ACTIVITES WILL UPLOAD THE ABOVE LISTED DOCUMENTATION TO
DWOWS AS FOLLOWS:
A.  REQUESTS WILL BE LOGGED TO DWOWS UNDER THE MEMBERS SSN AND NAME
    TO THE "SEPARATION" SYSTEM, DEPARTMENT "3891" AND SELECT CLERK
    CODE "WVR". THE REQUESTING FIELD OFFICE WILL ENTER REMARKS
    INCLUDING THE  REQUESTOR NAME, EMAIL, PHONE NUMBER AND THE
    DISBURSING/DEPUTY DISBURSING OFFICER NAME, EMAIL, AND PHONE
    NUMBER. THIS REQUEST SHOULD BE LEFT IN AN OPENSTATUS AND ONLY
    DFAS INDIANAPOLIS PERSONNEL WILL ENTER THE DATE COMPLETED.
4.  DFAS INDIANAPOLIS WILL TAKE THE FOLLOWING INITIAL ACTION FOR
REQUESTS LOGGED TO CLERK CODE "WVR":
A.  DFAS-IN PERSONNEL WILL RETRIEVE ALL DOCUMENTATION FROM DWOWS CASES
    WITH CLERK CODE "WVR" AND WILL TRANSCRIBE/UPLOAD THAT INFORMATION
    INTOTHE DFAS-IN TROUBLE TICKET SYSTEM. IMMEDIATELY UPON RETRIEVAL
    THE DFAS-IN AUTHORIZED USER WILL SUSPEND THE REQUEST PENDING FINAL
    DISPOSITION.
B.  UPON DISPOSITION DFAS-IN PERSONNEL WILL UNSUSPEND THE DWOWS CASE
    AND ENTER A DATE COMPLETED IN ADDITION TO UPLOADING ANY
    DOCUMENTATION AND INCLUDING ANY NECESSARY REMARKS. THE FINAL
    DISPOSITION WILL STILL BE MAILEDTO THE MEMBER AND SUPPORTING
    DISBURSING OFFICE.
5.  FOLLOW UP REQUESTS FOR EXISTING OPEN TROUBLE TICKETS SHOULD BE
COMPLETED BY PHONE CALL TO DFAS-IN COMMERCIAL 317-212-8692 OR
DSN 699-8692.
6.  FOLLOW UP REQUESTS FOR CLOSED DWOWS TROUBLE TICKETS THAT NOW NEED
NEW OR ADDITIONAL ACTION WILL REQUIRE A NEW DWOWS TROUBLE TICKET BEFORE
FOLLOW UP BY PHONE TO DFAS-IN  COMMERCIAL 317-212-8692 OR DSN 699-8692.
7.  WIDEST DISSEMINATION REQUESTED.//